Five Star Security supported the viral TikTok sensation SpudMan across a month-long tour along the Trent Valley Line, with activations in Milton Keynes, Crewe and Tamworth.

Services

  • Security
  • Event Control
  • Event Management
  • Health & Safety regulations
  • Queue Management
  • Customer Services
  • Emergency Response Coordination
Brief

The campaign celebrated the launch of the new Class 730 trains and attracted high footfall at each location, with hundreds of attendees queuing daily for giveaways.

Operating across multiple sites, our teams delivered a consistent, high-quality security service in fast-paced and ever-changing environments. Responsibilities included overnight asset protection of the SpudMan van, followed by daytime operations covering queue management, crowd control and public safety.

This project highlighted the adaptability of our teams, seamlessly moving between locations, adjusting to different site layouts, and responding to varying crowd dynamics — while maintaining the same professional standard throughout.

At the core of this consistency is our people. Experienced, reliable and well-briefed, our officers understand how to balance safety with a friendly, approachable presence, ensuring both the client and the public feel supported at every stage.

Five Star Security guards with SpudMan

“We recently partnered with Five Star Security to support a series of public activations across three cities, and the experience was outstanding from start to finish.

With only a couple of weeks’ notice after our previous security provider unexpectedly withdrew, their team stepped in without hesitation and quickly mobilised the support we needed. They successfully provided traffic marshal–trained personnel at each event, alongside a professional and well-coordinated security team.

On-site, their staff were not only highly competent but also friendly, approachable, and genuinely engaging with our customers. They took the time to listen to our needs throughout the events and played a key role in ensuring that everyone felt safe, while maintaining the fun, family-friendly atmosphere we had envisioned.

We wouldn’t hesitate to work with Five Star Security again and would like to extend our sincere thanks to the entire team for their hard work and dedication.”

Five Star Security delivered a flexible, multi-site security solution across Milton Keynes, Crewe and Tamworth, providing 156 hours of cover with a team of 16 personnel. Our approach combined overnight asset protection, effective queue management for high footfall, and safe control of vehicle movements during de-rig.

By deploying experienced, well-briefed teams and maintaining clear communication across all locations, we ensured a consistent and professional service throughout. Our ability to adapt quickly to different environments and crowd dynamics allowed each activation to run safely, smoothly and without disruption.

Solution
The Numbers
At a glance
16
Five Star Security Personnel
156 hours
3
Locations
UK-wide offices

OUR LOCATIONS

As a national company, we have offices across the UK, with each region dedicated to delivering excellence across all aspects of our operations.

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