December saw us back in the heart of London, delivering the set-up and take-down for one of the UK’s most high-profile events: The Mayor of London’s New Year’s Eve Celebrations. Working closely with our long-standing client Identity, our teams were deployed across multiple key locations, playing a crucial role in bringing the capital’s iconic night to life.

Services

  • Project Management
  • Crew Chief
  • Forklift Operators
  • Site Crew
  • Production Support Crew
  • Site Drivers
Brief

Complex Logistics Across Central London

Our crew operated across three main hubs: Doon Street, MOD Gardens, and Jubilee Gardens (London Eye). Doon Street and MOD Gardens served as primary infrastructure compounds, housing technical equipment, Heras fencing, plant machinery, and security furniture. Positioned strategically north and south of the river, these hubs enabled the careful closure and reopening of central London streets around the event—ensuring public safety while supporting a seamless event operation.

At Jubilee Gardens, our night shift crews handled the technical setup at the London Eye, installing and positioning lighting dollies over four consecutive nights. The first three nights focused on rehearsals and programming, ensuring every technical detail was perfectly aligned ahead of the main event.

Delivering Expertise at Every Level

From infrastructure builds and logistics to technical unloads and deployments, the project showcased the breadth and versatility of our crews. Led by John McDade, our Large Projects Crew Chief, and supported primarily by our London team—with additional assistance from Birmingham for one of the days—the operation highlighted Five Star Crew’s nationwide capability to deliver large-scale, complex events.

Jack Alexander, Large Projects and Events Manager, reflected on the project:

“As we wrap up the NYE25 Identity job, I want to thank each and every one of you for your hard work and dedication in making this the most successful and smoothest New Year’s we’ve had to date. From the forks to the crew chiefs to the crew, you are truly the beating heart of events.”

Trusted Expertise, Year After Year

Being appointed as site crew provider for the fourth consecutive year is a testament to the professionalism, consistency, and commitment of our crews. Feedback from Identity and the wider project team was overwhelmingly positive, recognising Five Star Crew’s role in delivering a smooth, safe, and spectacular celebration.

Another year, another incredible team effort on one of the biggest nights of the year.

Solution
The Numbers
At a glance
120
Five Star Crew at peak
454
Shifts
4508
Hours worked
UK-wide offices

OUR LOCATIONS

As a national company, we have offices across the UK, with each region dedicated to delivering excellence across all aspects of our operations.

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