Role:
Crew Operations Assistant 3 months Fixed Term Contract

Job spec
  • Role: Operations Assistant
  • Responsible to: Operations Director
  • Location: Head Office - South Yorkshire or Livingston - Scotland

Five Star Crew is a premier crewing service provider dedicated to delivering exceptional events and cultural exhibitions across the UK and Europe. Renowned for our commitment to professionalism, efficiency, and respect, we have established ourselves as leaders in the event industry. With a focus on well-trained staff, we take pride in offering unparalleled industry knowledge and experience to our clients.

Five Star Crew is one of the three key divisions of Five Star Enterprise Group.  Which, alongside its Security and Training provision, fosters a combination of interconnected services to the Five Star Standard, to achieve absolute event success.

We are looking for a reliable and organised Operations Assistant to join our operational team during the summer season.

3 months FTC – Hybrid

The Operations Assistant will support the operational team in all aspects of client delivery, with the focus being on workforce allocation, administrative support and large project planning.

Description of Role

Workforce Allocation:

  • Assess resource needs and allocate staff to jobs based on skills, availability and job requirements using our scheduling system.
  • Ensure that all staffing requirements are met promptly, adjusting workforce allocation as necessary based on workload changes or urgent needs.
  • Coordinate with Regional Managers to understand resource requirements.
  • Ensure compliance with regulations, company policies and working time regulations.

Administrative Support:

  • Supply staff information to our clients, including completion of event accreditations.
  • Provide important job-specific information to our staff.
  • Ensure staff profiles are fully complete on our scheduling system.
  • Cross-check geographical locations on our scheduling system.
  • Any ad hoc duties that may arise.
Essential Factors
  • Organisational Skills: The ability to manage multiple tasks, schedules, and workforce information.
  • Communication Skills: Clear communication with the operational team and a casual workforce.
  • Attention to detail: Ensuring accuracy in scheduling.
  • Problem-solving: Responding quickly to staffing or operational issues.
  • Time Management: Prioritising tasks in a fast-paced environment.

 

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